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Shop FAQs
Find answers to your questions about our shop and enhance your shopping experience today.
Frequently Asked Questions (FAQ)
1. What types of products do you offer?
At HarmoniouStyle, we specialize in fitness-inspired clothing and accessories for couples and families. Our selection includes T-shirts, stainless steel, thumblers, and other motivational accessories, all designed to celebrate active lifestyles. Each item is crafted with high-quality materials and customizable options to make your products unique!
2. Can I customize my order?
Yes! Many of our items, including our fitness-themed T-shirts and stainless steel water bottles, can be personalized with names, initials, or even photos. Simply choose your customization options when you place your order.
3. Do you offer worldwide shipping?
Absolutely! We ship to customers all around the globe. Shipping times may vary depending on your location, and you’ll be able to track your order once it’s on its way.
4. How long will it take to receive my order?
Production times for customized items typically range from 8-20 business days. Once your order is produced, shipping times vary by location:
United States & Canada: 7-14 business days
Europe: 5-20 business days
Asia & Australia: 15-25 business days
Rest of the World: 10-25 business days
Please note that these are estimates and may vary during peak seasons.
5. What if my item arrives damaged or has a manufacturing issue?
We’re committed to ensuring you receive a high-quality product. If your item arrives damaged or with any manufacturing defect, please contact us within 30 days of delivery, and we’ll gladly offer a free reprint or refund. Make sure to include a photo of the issue so we can resolve it quickly!
6. Do you accept returns or exchanges?
Since all items are custom-made, we cannot accept returns or exchanges if the wrong size or color was ordered, or if you change your mind.
If your order arrives damaged or has a manufacturing error, please contact us within 30 days of delivery. Provide photos of the issue, and we will issue a refund.
7. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to monitor your package’s progress. If you have any questions about your order status, please reach out to our customer service team.
8. How do I know what size to order?
We include a detailed sizing chart with every product. To ensure the best fit, please review the chart carefully before ordering. If you’re still unsure, feel free to reach out to us for guidance.
9. Can I cancel my order?
We understand that changes happen! Once your order enters production, cancellation may no longer be possible. If you need to cancel, please reach out to us as soon as possible, ideally within 8 hours of placing your order.
10. How do I contact customer support?
For any questions, concerns, or feedback, please email us at harmonioustyle@gmail.com. Our team is here to assist you and ensure you’re satisfied with your HarmoniouStyle experience!
Contact Us
Reach out for any questions about our shop and services.